Last Updated: May 2026 | Effective Date: May 1, 2026
At phtaya11, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. Please read it carefully before using our platform.
phtaya11 is committed to protecting the personal data of all registered players and website visitors. This Privacy Policy is prepared in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By using phtaya11, you consent to the data practices described in this policy.
1.1 phtaya11 ("we," "us," "our," "the Platform") operates the online gaming platform accessible at phtaya11.org. For the purposes of this Privacy Policy, phtaya11 is the data controller responsible for the personal data you provide when using our services.
1.2 If you have any questions about how phtaya11 handles your personal data, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 14 of this policy.
2.1 Registration Data. When you create a phtaya11 account, we collect your full legal name, date of birth, gender, email address, mobile number, and residential address. This information is required to verify your identity and comply with KYC (Know Your Customer) obligations.
2.2 Identity Verification Documents. To process withdrawals and comply with anti-money laundering (AML) regulations, phtaya11 may request copies of government-issued identification such as a Philippine passport, PhilSys National ID, SSS ID, UMID, or driver's license.
2.3 Financial Data. We collect information about your deposits and withdrawals, including GCash account numbers, PayMaya account details, BPI, BDO, or Metrobank account information, and transaction histories. We do not store full card numbers or banking credentials on our servers.
2.4 Gaming Activity Data. phtaya11 records your game history, bet amounts, win/loss records, session durations, and bonus usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.
2.5 Technical Data. We automatically collect IP addresses, device identifiers, browser type and version, operating system, referring URLs, and pages visited on phtaya11. This data helps us maintain platform security and improve user experience.
2.6 Communications Data. If you contact phtaya11 customer support via live chat, email, or any other channel, we retain records of those communications for quality assurance and dispute resolution purposes.
2.7 Responsible Gaming Data. If you use phtaya11's responsible gaming tools — such as deposit limits, self-exclusion, or cooling-off periods — we record these preferences and apply them to your account.
phtaya11 collects personal data through the following means:
phtaya11 uses your personal data for the following purposes:
5.1 phtaya11 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 phtaya11 does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this policy:
phtaya11 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties. Your data is used solely to operate and improve the phtaya11 platform and to comply with our legal obligations.
7.1 phtaya11 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyze usage patterns. The types of cookies we use include:
7.2 You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from accessing certain features of phtaya11.
8.1 phtaya11 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:
8.2 When data is no longer required for the purposes for which it was collected and no legal retention obligation applies, phtaya11 will securely delete or anonymize it.
9.1 phtaya11 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 While phtaya11 takes all reasonable precautions, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, phtaya11 will notify affected users and the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phtaya11:
10.2 To exercise any of these rights, please contact phtaya11's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days.
11.1 phtaya11 is strictly intended for users aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under 21 has registered an account or provided personal data, we will immediately suspend the account, delete the data, and take appropriate action.
11.2 If you believe a minor has registered on phtaya11, please contact us immediately at [email protected] so we can investigate and take corrective action.
12.1 Some of phtaya11's service providers — including game studios, payment processors, and cloud infrastructure providers — may be located outside the Philippines. Where personal data is transferred internationally, phtaya11 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines.
12.2 By using phtaya11, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, provided such transfers are subject to adequate data protection standards.
13.1 phtaya11 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. We will post the updated policy on this page with a revised "Last Updated" date.
13.2 For material changes that significantly affect your rights, phtaya11 will notify registered users via email or in-platform notification at least seven (7) days before the changes take effect. Your continued use of phtaya11 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phtaya11, please contact our Data Protection Officer:
Email: [email protected]
Subject Line: Data Privacy Request – [Your Name]
Live Chat: Available 24/7 on
the phtaya11 platform
Response Time: Within 30 days for formal data requests; within 24 hours for general inquiries.
You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. NPC contact details are publicly available on the NPC's official government website.
A quick look at the key privacy commitments phtaya11 makes to every player on our platform.
All data transmitted between your device and phtaya11 is protected by SSL/TLS encryption. Your login credentials and financial details are never sent in plain text.
phtaya11 will never sell, rent, or trade your personal data to advertisers or data brokers. Your information stays within the phtaya11 ecosystem and trusted service partners only.
phtaya11 operates in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and is aligned with NPC guidelines for online platforms serving Filipino users.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden data practices — what you read here is what we do.
Access, correct, delete, or port your data at any time. phtaya11 responds to all verified data rights requests within 30 days, as required by Philippine law.
phtaya11 has a designated Data Protection Officer overseeing all privacy matters. Reach out anytime at [email protected] with the subject "Data Privacy Request."
We built phtaya11 with privacy and security at its core. Register your account today and enjoy a safe, fair, and transparent gaming experience — exclusively for players 21 and above in the Philippines.